A well prepared and informed transport team is a safe team. To assure that our transport Guides are well informed and prepared for each transport it is important that we have extensive and thorough background information on the Teen we are to transport. This information is important as we will be spending, in a majority of cases, many hours together and will be engaged in conversations, and gives our Guides needed information on what topics of conversation to either avoid or engage in with the teen during a transport.
This information will also assist the guides in understanding and evaluating what may trigger inappropriate behavior in the teen. The information will also be used to effectively observe for medical or emotional problems.
"We wanted to share our gratitude and appreciation for the magnificent and professional job USA Guides did today in escorting our son to the airport and to his program. We were so relieved and felt at ease knowing that our son was safe and in excellent hands. Once again, thank-you! Sincerely"