A well prepared and informed transport team is a safe team. To assure that our transport Guides are well informed and prepared for each transport it is important that we have extensive and thorough background information on the Teen we are to transport. This information is important as we will be spending, in a majority of cases, many hours together and will be engaged in conversations, and gives our Guides needed information on what topics of conversation to either avoid or engage in with the teen during a transport.
This information will also assist the guides in understanding and evaluating what may trigger inappropriate behavior in the teen. The information will also be used to effectively observe for medical or emotional problems.
"I cannot thank you enough for a job well done. My "baby" is safe and in good hands and your company handled this superbly. I hope I will never have to use your services again (nothing personal) but knowing you are out there is comforting. I am relieved and grateful that my daughter is on track to turn her life around. I think she was crying out for this."